Rich Smith is the chairperson and chief executive officer at Securus Technologies. He has served in this capacity since 2008. Securus is a pioneering company that offers an array of services to public service agencies and helps business owners with monitoring services. Securus has its headquarters in Dallas, TX, and served over 2,450 public safety, correctional institutions, and law enforcement firms. Additionally, Securus serves more than 1.2 million inmates in the northern parts of America.Rick studied at the University of Rochester where he graduated with an MBA. Rick also enrolled at State University of New York at Buffalo where he majored in engineering, and later graduated from the State University of New York with master’s degree in Engineering.Securus is among the leading provider of both criminal and civil technology solutions with a primary goal of helping in investigations, monitoring, corrections, and ensuring high public safety. Several clients have highly expressed their satisfaction on the services offered at Securus Technologies. The firm has continually received credits from clients through email communications and formal letters. A case in point is safety in incarceration environment.
Securus regularly launches new products and services to help in corrections and law enforcement. Apart from offering solutions, the company is equally concerned with the prevention and mitigation of crimes as well. Through technology, Securus is now able to protect the rights of the innocent by redacting a specific reference to the state.One of the satisfied clients at Securus Technology stated that the company helped them track the cell phone information to get a search warrant. This further enabled them to trace a corrupt staff member. Another clients outlined how monitoring services offered at Securus enable to keep track of cellular device usage, suspicious communications, money transfers, inmate alcohol use and selling within their facility. The Information provided by Securus enabled them to enhance safety and security within their facility.
Through modern investigative tools used at Securus Technologies, clients are now able to conduct investigations more efficiently. Similarly, clients are now able to take proactive measures by tracking all incidences of contraband in the facility. One client confessed that this technology has greatly improved on the inmate and worker security within their correctional facility. Securus Technologies is critical about serving and connecting with clients in offering emergency response, public information, biometric analysis, communication, in-mate self-service, product and service monitoring, incidence management, and communication.According to Rick Smith, Securus Technologies is a strong investment which is keen in serving its clients with the aid of high-tech solutions. The company is specifically honored for its social responsibility to improve security and protect the community. Finally, Securus is resourceful in protecting the rights of the innocent while enhancing safety and mitigating crimes in the society.
The success of any investment or firm depends on the management of the leaders in the firm. The leaders make the critical decisions in monitoring the success of any business. To have a leader heading a successful business implies the skillful character of the leader. As Rick Smith notes, the trend of a business reflects the management and their ability to make policies that shape the business. It is clear as a leader and a business mentor Rick Smith has proven beyond doubt his skills in leading a business and making a success the growth of Securus Technologies. Being a CEO of the company is a role that Smith assumed in the year 2008.A leader needs to have strong educational and professional background so as to make the business one is heading a success. It is notable that Rick did not only attain an associate degree in Engineering but rather went ahead to pursue a Master’s Degree in the discipline at the Simon School. The vast educational background pushed the CEO’s skills of leadership and engineering to greater heights.
Far from this educational background, Rick has had vast experience in business operations, the information department and in Finance. The expertise gained from the different fields has evidently supported his leadership in raising the revenues of the Securus Technologies.His experience does not only entail Securus Technologies rather other reputable organizations that include the Global Crossing. In the Global crossing, Smith worked for almost two decades acquiring vast experience and expertise both as a controller and also as the executive information officer. He has also been at the forefront of leading the Frontier Information Technologies whereby he once acted as the president. Eschelon Telecom is another firm that has witnessed his leadership greatly as he did not only serve as the executive financial Officer rather still like the president of the company.
During his tenure in the company, the company enjoyed a growth of 1200% in revenues till the year 2007 when he retired from the company.It is evident that Rick manifests his leadership skills not only through heading the firms but rather by his passionate ambitions to provide a result oriented leadership. This trait that is possessed by CEO Smith ensures that all firms that he heads perform excellently in the global market at large. His diverse expertise is also a notion that should not be ignored in explaining his Success in Securus Technologies. Securus Technologies has been in the forefront of ensuring technology protection to the society and the clients it provides services to. It is notable that in the world of IT there numerous innovations that are leading to security threats to technology users and thus Rick Smith has proven his passion for his profession.
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Rick Smith is a globally recognized tech executive with a proven investment record. Currently, Rick Smith serves as the president and CEO of Securus Technologies, a position he assumed in June 2008. Under his tenure, Smith has made Securus Technologies the best platform to use when making calls to prisons.
Career at Securus Technologies
As the CEO of the leading provider of inmate communication technologies, Smith is responsible for managing daily operations at Securus Technologies. Rick Smith is the epicenter of developing and implementing expansion plans at the inmate technology solutions giant. Under his visionary leadership, Securus has invested over $600 million in technology advancement in a quest to better serve their clients. Additionally, he has helped the firm get licenses for most of its tech solutions as well as forming formidable partnerships with other companies.As a great team leader, Smith has developed a culture of teamwork at the firm. With this culture in the company’s DNA, the employees work harmoniously around the clock developing cutting-edge technologies to ensure smooth running and management of correctional facilities. Under his tenure, Securus Technologies has become the most sought after inmate technology service provider.Excellent customer care and state-of-the-art-technology are now the terms used to describe Securus Technologies. Many of their clients talk highly of the company. Correctional facilities and law enforcement officers have also praised Securus Technologies for providing them with tools that help them keep their regions crime free.
Career and Education Background
Growing to hold such a big position requires a solid educational background. Rick Smith graduated with an undergraduate bachelor degree in engineering from the University of California, Buffalo. He later joined the State University of New York where he earned his advanced degree in engineering. Smith later graduated with an MBA degree from the prestigious University of Rochester. Rick Smith also holds an associate’s degree from the Rochester Institute of technology. As if not enough, Smith pursues short professional courses and frequents educational conferences.Rick Smith has unmatched experience and has held different positions in various reputed organizations. At Frontier Corporations, he served in several departments including accounting, management, operations, information technology, and business development. At Eschelon Telecom, Smith managed to raise the revenue of the firm from $30 million to over $350 million within nine years before leading the company to a successful IPO in 2005. Smith also steered EBITA to a landmark $80 million in revenues.
About Securus Technologies
Securus Technologies is an inmate technology solutions provider. Securus has its headquarters in Dallas, Texas. The firm serves over 1,200,000 prisoners and over 3,400 law enforcement, correctional facilities, and public safety agencies in North America. The company offers services such as communications, monitoring, public information, biometric analysis, emergency response and incident management. Under the leadership of Smith, the company enjoys over 600% performance better than its competitors.
Source of the article : https://www.crunchbase.com/person/rick-smith-12
Securus Technologies is among the biggest firms providing a variety of services that seek to improve lives for inmates as they serve their jail term. The company has earned reputation in the correctional facility market, and it is probably the most sought-after inmate communications service provider in America. The company integrates the use of modern technology to make communication easy, effective and affordable for inmates. However, the success of the company has not been earned overnight; it has been achieved through the relentless efforts and the able leadership of the CEO, Rick Smith.
Rick Smith joined the company and assumed the role of the Chief Executive Officer when the firm was not doing well in regard to correctional facility technology. His knowledge on the latest technological developments has improved communication and safety in prisons, and this has made the lives of prisoners bearable. He has a keen interest in telecommunication and innovative technologies that have enabled him to lead Securus Technologies to unprecedented heights within a relatively short period at the helm of the company. Read more about Rick on Bloomberg.com.
Rick Smith has an impressive education background. His academic qualifications and extensive experience have made him the best CEO Securus has ever had. Rick holds a Bachelor’s degree in Engineering from the State University of New York. He later earned an MBA from the University of Rochester. His engineering background helps him to understand all the telecommunication technology development while the business skills make him a brilliant business administrator.
Previously, Smith held various senior positions with some of the leading companies in America and his experience in communication technology sector has helped him to transform the Securus Technologies into a reputable technology giant. Rick served at Global Crossing from 1972 to 1998, where he held senior information and managerial positions. He later left the firm for Eschelelon Telecom, Inc. Due to his outstanding performance; he climbed the ranks to the post of the Chief Executive Officer within a short duration.
When Rick Smith joined Securus Technologies, he focused on developing effective business strategies that have enabled the company to expand its markets and offer a broad range of products to a huge percentage of prisons in the country. Under his leadership, Securus has helped reduce crime rates by enhancing the capacity of the security officers to prevent different types of crimes. Besides, Rick Smith Securus has pioneered the development of efficient communication monitoring systems that help prison staff to monitor all communication among prisoners efficiently. Currently, Securus Technologies is collecting reliable information that law enforcement agencies are using to charge criminals in the law courts. More interestingly, Securus has also developed video visitation technology, which is helping inmates to keep in touch with their close friends and relatives.
The results are in from a survey done by Securus Technologies, a firm that provides technology solutions for prisons. In the survey, it was found that over half of all prisons in the United States of America were planning on updating their technology in 2016 in order to improve productivity and inmate satisfaction. Fifty-six percent of prisons said that they will be updating their technology and fifty-five percent said that updating their technology will be a key focus of their strategy in 2016. So in order to be able to provide prisons with the solutions that they will need, Securus Technologies invested in a one and a half million dollar center in Carrollton, TX, just outside of Dallas. The center is 10,500 square feet and is a center for all of the latest and most recently updated solutions for technology needs in prisons.
Securus Technologies is located and based in Dallas, Texas. It serves 3,450 law enforcement and correction agencies and has provided solutions for 1,200,000 inmates across North America. Some of their services include inmate self-service, inmate communication, as well as many aspects of management that are needed in correctional facilities in order to keep the world a safe place to live in.
They help inmates keep in touch with their families and provide ways for them to be able to call and communicate with their families and loved ones. Some family members would love to visit their loved one who is in prison but are unable to make the long trip. They also may be unable to visit the prison for a host of other reasons. That’s why Securus Technologies has come up with an excellent solution: Video visiting, where family members can place video inmate phone calls and visit their incarcerated loved ones from the comfort of their homes. All one needs to do is download the app from Google Play or the App Store.
Securus House is a safe house for domestic violence victims and is also not a part of Securus Technologies.